Our Comfort Promise to You

Buying a mattress online should feel safe, simple, and risk-free.
That’s why every Milli Mattress comes with our 90-Night Comfort Promise.

Your body needs time to adjust to a new mattress. We give you the space, support, and flexibility to make sure it’s right for you.

Why 90 Nights?

A new mattress feels different — because it is different.

  • Your body needs time to adapt to proper support

  • Mattress materials naturally settle and soften

  • Most people adjust fully within 30–60 nights

The best sleep doesn’t happen on night one. It happens once your body and mattress are working together.

How the Comfort Promise Works

Nights 1–60: Adjustment & Settling

This is your comfort adjustment period.

  • Sleep on your mattress every night

  • Allow your body to adapt to improved support

  • Let the mattress materials fully settle

Feeling different at first is completely normal — and expected with premium mattresses.

Nights 60–90: Comfort Fine-Tuning

If after 60 nights something doesn’t feel quite right, we’re here to help.

Simply reach out to our support team and we’ll:

  • Talk through what you’re experiencing

  • Recommend solutions such as:

    • A comfort topper

    • Setup or usage adjustments

Our goal is simple: better sleep, not unnecessary returns.

Still Not Right?

If, after working through comfort adjustments, your mattress still isn’t right for you:

  • A return may be arranged

  • A refund will be issued minus collection and transportation costs

  • The mattress must be:

    • Clean and hygienic

    • Used with a mattress protector

    • Free from stains or damage

We always aim to be fair, reasonable, and transparent.

Hygiene & Care

For everyone’s health and safety:

  • Please use a mattress protector from day one

  • Mattresses showing stains, damage, or hygiene issues cannot be returned

Our Promise to You

✔ Thoughtfully designed premium mattresses

✔ Honest guidance and real human support

✔ No pressure, no gimmicks, no rushed decisions

We don’t believe in 10-minute showroom tests.
We believe in real sleep, in your own home.

Need Help?

Our team is always happy to help you get the best sleep possible.

Email: support@millimattresses.com
Phone / WhatsApp: [Insert Number]